The property was pretty clean and security was visible. I felt safe. A few things were disappointing…no condiments (coffee, salt & pepper, sugar). I paid a down payment through ******* ($306) and they stated they never took out(?), I paid for a shuttle to pick me up from airport and take me back to airport. The front desk did not know what I was talking about when it came to being taken back to airport. I paid $90 for 2. Needless to say I didn’t get picked up for ride back to airport (I felt ripped off). I had to pay for a taxi ($35). Lastly, I asked about information for excursions and no information available. I went through ******* to plan my tours and fun activities to do. It would have been nice if they had flyers or information available on board.
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