Faribault Hometown Inn & Suites

Upon arriving I could see the hotel was run down and needed updating. The gentleman at the front desk was pleasant and even upgraded my room to a king bed without charging me more. The hotel has no elevator and our room was on the second floor. The stairs were in need of vacuuming. Our room itself was pretty clean. The bathroom toilet, sink and shower were clean and stocked with plenty of towels, toilet paper, soap and shampoos. The bed was clean and comfortable. There was a slight smell of cigarette smoke even though the room was a non smoking room. You could tell they had tried to get rid of the odor because there were two fragrance oil plug ins tipped upside down in the grates of the heater. The next morning we made our way to breakfast which was from 6-9am. The area past the front desk, which I had not seen upon check in was dirty and cluttered. There was a mattress tipped up against the wall just past the eating area. The whole look of this area turned me off. The breakfast options were limited. There was coffee and some cereal, toast and English muffins. There was a bottle of syrup out but nothing to put it on. I opened the mini fridge to check the expiration date on the milk and when I pulled it out the underside of the milk jug and the bottom of the milk were wet with some kind of brown liquid. I told my husband "nope" and we checked out and ate breakfast elsewhere. I do not recommend, and will not stay here again.

Stayed here before, quite satisfied with location convenience, staff, and generally the facilities. This time, I had trouble likely due to other guests, no fault of the hotel - intense smell of **** near the lobby and around & inside my room. I’d prefer if smoking was absolutely prohibited (& that was enforced).

Room was ok. Staff was great. Breakfast needs improvement. You pay for what you get pretty much. Easy to get to. I'll I wanted was a bed and breakfast. Good price for that.

We stayed three nights. The maid staff made up our room each day. I haven’t seen that done at the higher priced chains for a few years now. It was appreciated. Breakfast choices were limited but adequate. The breakfast area was always clean. Our room was spotless clean and the bed was comfortable. Only negative was we could not get a first floor room and there is no elevator. The outside of the property could use some sprucing up. We will definitely choose this property again.

Staff was rude the lady in the front assumed I was a smoker and literally told me they don’t have a smoking room while I don’t smoke or nor was looking for a smoke room

They didn’t even have fly shatter. They weren’t at front desk and had to wait 10 min. When I left at 430am, a guy was by car wanting handout of money in parking lot.

Side door had sign that said it was locked and for guests only, however there was no way to lock it so anyone could enter. The front door was not monitored and usually took a few minutes to get someones attention.

The exterior of the building looked neglected; painting and and exterior work would present a more welcome appearance. Same for the entrance. the carpeting needed to be vacuumed on the stairs and hallway. general cleaning would be beneficial. However, the price was reasonable, the room was very quiet and the desk clerk helped me to successfully access the internet.

The staff were great. Cheerful and very accommodating. We will stay here again.