Lisa
12. September 2023
I’ve stayed at this hotel for the past several years while in town for a festival. My room did not lock. There was a delay while that was being fixed. After check in I was advised that the prices went up, even though I’d booked months in advance. It would’ve been nice to know before I checked in so I could book a hotel closer to the venue I was there for. I received the receipt for a different customer, and notified the desk. It appears that customer got my receipt/personal info, which is very concerning. Because I’ve had great experience in the past, it was always worth the 45 minute drive from the festival. This year it was not worth the drive, sadly, and will most likely book elsewhere next year.
Übersetzen