Upon checking in I was told that it was OK for my dogs to be in the room. My sister, my daughter, and I were in the room together and we each have our own emotional support animals. I was out at church and my sister was walking the dogs because she was not feeling well so she stayed at the room with the dogs only to be notified by staff that she wasn’t supposed to have them there and she informed whoever was she was talking to that the manager said it was OK. She was then told well you dogs can’t stay here anymore. All of the dogs are registered with identification cards and registration numbers.
When we entered the room, there was a very musty, almost mold, or mildew. We smell in the room. I had to go and buy disinfectant, sprays and air, fresheners and open the windows in order to remove some of the smell out of the room. It also cause an influx of allergy issues and sinus issues with my daughter and myself. I’ve stayed at this establishment a couple of other times and never had an issue like I did on this trip. Needless to say this will be the last time I stay here. Specially, when you average out almost $100 per night and it wasn’t even up to standards. And when they say they offer breakfast, it was nothing but packets of instant oatmeal, packaged muffins, coffee, and juice definitely a let down.
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