Footprints142089
7. Mai 2024
I booked this stay to have quality time with my 10 year old daughter and we had that but not thanks to the hotel, which was disappointing and not a 5 star experience and certainly not worth the 1500 price tag for a 2 night stay b&b. The hotel is nowhere near the standard you’d expect from a 5 star hotel. Everything from the food to the service and the room was disappointing. There was a smell of sewerage in the loo. Towels and toiletries were poor quality. There was no turndown service so after a long day out and about we came back to messy room and wet towels, no replenished water etc at bed time. The breakfast was really poor. We have had better in cheap airport hotels. The buffet was bog standard with no consideration for fresh, quality ingredients. The pastries were so poor, I’ve had better from the Lidl bakery. Zero seasoning on the hot breakfast. Avocado toast tasted like it came from a can and was slapped onto sliced pan. Basic fruit salad and boxes of cereal, yoghurt pots and not much else. I know this is a child friendly place - we have been to many child friendly 5 stars. This shouldn’t mean the quality is compromised. If you need inspiration on how to do child friendly in a 5 star way, look at the Merrion in Dublin, Martinhal in Portugal, Sani Beach in Greece and many many others. It’s possible to be family friendly and have standards in food and service and not have a chaotic environment with kids running through restaurant etc. The pool was basic - not a hint of 5 star luxury in the changing rooms. Thin, hard towels, cold changing facilities and nothing special at all. The hotel is in a beautiful setting with a decent playground and beautiful gardens. The setting is about the only thing that set it apart. Everything else is pretty scandalous to call a 5 star and I feel pretty robbed having shelled out 1500 for 2 night stay for just me and a 10 year old!
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