Was disappointed with the lack of handicapped parking in relation to my room. Michala was awesome with explanation and so apologetic. I commend her for her excellent customer skills. She even called the room later to check on everything! Holiday Inn, please consider this when her evaluations. The room itself was very clean with exception of mold on the popcorn ceiling in bath. Maybe revisit ceiling texture gor the bath. Popcorn is hard to clean and not mildew resistant. Flared my allergies.
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