Catherine
3. Dezember 2023
We booked a room here with a lake view and a couch and ended up with neither. They gave us a room that had not been cleaned after the previous guests. I went to the front desk and they said all they could offer was a downgraded room. Same price. Smaller room. No couch. A view into the windows of other rooms. We had to repair the blinds to deal with that. There was no hot water that night. Woke up early aching from the bed, but at least there was hot water for the time being. Showered and went to check out. Told them about not having hot water the night before and she said she could see it happening in the other building but not the one we were in. Guess that’s an ok standard for this hotel. They assumed no responsibility for anything and said I’d have to take it up with *******.
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