3-Sterne-Hotels in Tokio

I absolutely adore this hotel! It’s in a great location in Ginza about a 15 minute walk from all of the major attractions within Ginza. It also has a lot of great restaurants around and has easy access to the metro, buses and the airport bus. I was also very happy with the hotel staff as they were so helpful with anything I needed. The room was still quite small considering it’s a Tokyo however, the lobby spaces nice and big so you could go and relax there and enjoy a lot of free refreshment, such as coffee or tea. I would definitely stay at this hotel again.

Ein Grundschulkind hat Via Inn angefragt, weil ”die Atmosphäre der Inneneinrichtung auf dem Foto gut ist”, und wir haben es als Eltern und Kind für einen One-Night-Spaziergang genutzt. Die Einrichtungen sind neu, sehr gepflegt und sauber, und alle Mitarbeiter sind nett und haben ein gutes Gefühl für Distanz. Auch das Frühstück war lecker. Ich entschied mich für das japanische Menü, aber das halbe Brot vom Buffet war beeindruckend. Die Verwendung von Einweghandschuhen ist gründlich und die Infektionskontrolle ist sicher. Mit Kindern war es jedoch etwas langsam, und als ich zu meinem Platz zurückkehrte, war der Reis, der im japanischen Menü serviert wurde, völlig kalt. Es gab so viele Beilagen, dass es unmöglich war, mehr zu haben, und ich wollte so wenig Geld wie möglich verschwenden, also bat ich sie, köstliche Dashi-Suppe darüber zu gießen (lacht). Annehmlichkeiten wie Bürsten gegen Gebühr waren minimal, daher denke ich, dass Frauen vorsichtig sein müssen, aber ich habe keine Beschwerden. es ist normal. Die Entfernung vom Bahnhof ist moderat, die umliegende Gourmetumgebung und die Lebensmittelgeschäfte sind sehr praktisch, und der Geräuschpegel ist diesmal für einen Spaziergang durch die Stadt geeignet. Der Checkout war auch automatisch und reibungslos, also denke ich, dass es für alles perfekt war, weil der Zweck darin bestand, es schnell zu benutzen. Ein Nachteil war, dass die Nottreppe und das Dach des angrenzenden Gebäudes relativ nahe an meinem Zimmer lagen und ich sie gut sehen konnte, aber ich war sehr überrascht, im Morgengrauen dort Leute zu sehen. Es ist überhaupt nicht die Schuld des Hotels, also ist es nur eine Frage der Lage, aber naja ... es war wirklich beängstigend, lol Ich möchte es aber auf jeden Fall wieder verwenden und auch meinen Freunden und Bekannten weiterempfehlen.

Due to the unforeseen circumstances I had to cancel my stay in the hotel a few hours before checking in. The exceptional customer service handled my complicated situation with a high level of professionalism and commitment to customer satisfaction. I want to thank you Tokyu Shinjuku-Eastside hotel for understanding my situation and express sincere gratitude for the refund. This is the hotel which protects not only its own interest but also the interest of guests. This experience will undoubtedly lead me to consider staying at Tokyu Stay Shinjuku-Eastside hotel in the future and I recommend the hotel to anyone. Once again, thank you Tokyu Stay Shinjuku-Eastside hotel for your efficient handling on my matter.

We felt that this hotel was centrally located in Ginza and we had quick access to a lot of the shopping and attractions nearby either by walking or using the metro. The hotel is surrounded by good restaurants and convenience stores. The check in was smooth but our room was not available until 4 pm. They do offer luggage storage in the lobby and will deliver luggage to the rooms. The lobby offers a light breakfast (for a fee), a welcome coffee in the morning and they have a spring water fountain that dispenses cold water. There is also a spot in the lobby where you can grab your toiletries for your room or items for the onsen room like the yukata. There is also a pillow selection area and it might be worth getting here promptly because once they're gone they are gone! The rooms were comfy and quiet. We booked a run of the house and although our bag was originally marked to be delivered to a bigger room we got a much more compact one. We didn't mind as we had gambled when we made the choice and saved a bit because we did. The room had a large TV, a small work station and a very small bathroom. The room was still well equipped and we had a kettle, mini fridge, air purifier/humidifier, fabric freshener, spots to hang our clothes and enough room to put our large luggage without it being in the way. The bed was very comfy and we felt we got a good night's rest. The room also had good WiFi and a number of outlets including a few USB plug ins. The room had a tablet which was kind of gimmicky but could control the lights, AC or heat and the TV. There were some videos on demand including some adult content. I spent more time than I felt I should trying to figure out how to screencast and ultimately was not able to. There is an option to select a language on the tablet but some instructions are only in Japanese. We played with the tablet a bit the first night but it wasn't really needed to enjoy the room. We thought it was funny that we only got one long pillow and each day they offered one bottle of water despite the double occupancy.bit is worth while getting the pillow selection and without it we aren't sure how we would have slept. We felt for a hotel that calls itself ”premier” the one pillow and one bottle was off. The onsen for men was on the second floor and women were on the third floor. The men require no code but the women's code changes daily and you have to pick up the code from the front desk each day. They have shampoo, conditioner and body/face wash and the onsen is pretty clean but on the smaller side. Each time I went there were 4 men in the soaking bath and that is pretty much the limit. There isn't water in the onsen area but there is a vending machine and water dispenser in the hallway. The women's onsen was not as busy according to my wife but she did note there were guests that weren't aware they should have quiet conversations or none at all. There are lockers provided in the change room and clips to put on your sandals to mark them. There are no towels or wash cloths here though and you have to bring the towels from your room and the cloths can be picked up in the lobby. The laundry area was normally available and they have two washers and two dryers. It takes about half an hour each to wash and dry and they provide laundry detergent. They could use some English signage in the laundry area as it seems some people weren't sure how to use the machines like how to start or that they needed to empty the dryer lint. Each time I used the laundry machine I removed about a quarter inch of lint from the screen which shows that they aren't being properly maintained. The hotel only offers room service to rooms if you put a room service magnet on the door before 11 am. When the magnet is hung it is cleaned well and they replace the towels and bring you your one bottle.

It was a really good location, a few minutes walk from Tokyo station. The staff was super friendly and lovely, although could do with them speak a little more English, that would be helpful. I stayed there for 5 nights then went to Kyoto and came back to this hotel for my final 4 nights.

Ich habe immer in diesem Hotel gewohnt, als ich nach Japan ging. Da es vor einem Jahr ein hundefreundliches Hotel wurde, ist es unmöglich, ein großes Zimmer zu buchen, und das normale Zweibettzimmer ist ziemlich überfüllt. Wenn Sie auf halber Strecke in eine andere Stadt reisen und hier übernachten, können Sie Ihr Gepäck kostenlos aufbewahren, was sehr gut ist. Die Lage ist gut, es gibt direkte Züge nach Narita oder Haneda. In der Umgebung gibt es viele Convenience-Stores, Drogerien und Restaurants.

With Tokyo being such an expensive city we were pleasantly surprised when we arrived at Hamacho Hotel, finding it very modern, clean and classy in a lovely location. It certainly exceeded our expectations based on the price we paid! The rooms are small but very modern & functional and perfect for a couple. The hotel staff are very friendly and helpful and the hotel restaurant looks good - but we didn’t tried it as it seemed quite European in style and we wanted authentic Japanese. Hamacho hotel is in walking distance from TCat and Hamacho and Suitenguma Metro Stations. The area is quite residential and much quieter than the city centre, but has some lovely restaurants around. It is also close to some of the best Sumo stables. Would highly recommend and will stay here again if we return to Tokyo!

We book two rooms one double and one triple. Both are very small even by Japanese standard. But it is very clean, new and functional. All amenities are self service, hopefully it reduces wastage. Daily housekeeping provided although we declined to be environmentally conscious. Location was two blocks from Tsukiji market where we had breakfast every day for three days stay. It is close to metro - Higashi Ginza or Ginza station. Beds were comfortable, shower awesome although that seem to be the norm rather than exception in Japan. During a ten days Japan trip we have been impressed with all the hotels, average priced but so clean and pleasant compared to North American hotels of similar price. This is a nation you can’t help but respect!

出張で3泊の利用。JR秋葉原駅から徒歩7－8分の立地。駅前と異なり飲食店やコンビニがないので必要なものは駅前で事前調達が必要。隠れ家的なエントランスを入って2Ｆフロントへ。女性スタッフがにこやかにテキパキと対応してくれて気分は良好。部屋の窓は秋葉原駅方面に向いていて眼下には川が流れている。都内では窓も開けられないビジネスホテルが多い中で多少の風情が感じられた。部屋は清潔ですべてが効率的に配置されているが仕事をするための環境がなかったのにはまいった。仕方なく小さな丸テーブルにPCを置きスーツケース用スタンドに置いたスーツケースをマウス台にして作業したが、これは何とかしてほしいものだ。居室としての部屋はベッドもバスタブも広いし、ライト類のスイッチは集約されているし、浴室の鏡も防曇対策が講じられているし本当によくできているだけに、仕事場としての機能が劣っていたのは残念。強いてもう一つ言うと、もう少し部屋の明かりが欲しかった。 食事は多くの副食があって食べるのに悩むことは無かったが、適切な量が確保されていて味もよかった。何よりサラダの葉物が大きくシャキシャキしていたのは嬉しかった。隠れたところではヨーグルト用のゼリー状のハチミツは初めての体験でとてもおいしかった。 アメニティーは必要なものを持っていくスタイル。連泊時の清掃も選択式とSDG'Sを実践しているホテルだった。今月末にもう一度利用しようと思っている。

The hotel is VERY small, too small. We booked the biggest room which was stated as 24 sqm. When we first entered into the room we were shocked. This was the smallest room we have ever stayed. Two small beds had to put next to each other, otherwise you can't walk in. And there was no seating area for you to rest unless you sit on the bed. Luggage cannot be opened in the room freely and we had to make our way to adjust that. We paid almost aud$300 per night and the whole experience was disappointing. Service was very friendly and location was good. But because the room was too small, we cannot enjoy our stay in the hotel. Almost everything is self serviced, they don't even have lotion and cotton tip.