Scitech Beijing China NARADA

this hotel refused to return my deposit after check out. I paid on the trip.com app in full. They said I never paid. They refused to call nor contact trip.com and insisted that they would keep the deposit to pay for the room. The worker at the front desk was very rude and refused to get a manager. I asked 100 times for a manager. They told me after 2 minutes that the manager would come. I was there for about 10 minutes and no manager came. I had to leave because I had high speed train tickets booked. So at this point, I left the hotel without my deposit being refunded. This employee is should be fired. This hotel should be removed from trip.com. They tried stealing 6,600 rmb from me. Luckily, I was able to get it back. This doesn’t make sense at all because when I checked in, they said I paid and they were only taking a deposit. Also, the hotel is not 5 star. It’s an old rundown hotel. They have lights broken in every room (I booked two rooms). Also, lots of uncivilized people staying here. I had to call security 4 times because it’s was almost midnight and people are yelling in the halls and hotels doors opened. I’ve lived in China for 5 years and this is one of the worst experiences that I’ve had. I’m going to be reporting this to the Chinese business bureau.

Convenient location, 10-15 min walk to nearest subway station, 20-25 min walk to Beijing train station. Clean, cosy, spacious room, clean linen and manchester. Quiet neighbourhood, a few eateries and convenience shops nearby. Very courteous, thoughtful and helpful staff. Highly recommended. Good value too!

Excellent location, moderate service and good cleanliness. Will stay again. Lots of good restaurants nearby.

Tidy and clean. Helpful staff.

Internet is bit wonky, but otherwise about perfect

Good good good good good good good good

非常好的一家酒店，非常推薦大家來住，早餐非常好吃，服務非常到位，環境非常優美，這是我住過的最好的豪華型酒店。強烈推薦大家來住

感謝黃經理送的蛋糕！寶寶生日提前過，很開心！雖然説賽特飯店房間不大，但是挺乾淨的，挺新的！麻雀雖小五臟俱全。早餐真心一般，可以叫外賣，疫情期間酒店要求行程碼和綠碼。 酒店算不上豪華，但是住的還算挺舒適的。 酒店離地鐵站大概15分鐘路程，1號和2號線，換乘方便。

前台工作人員非常熱情又耐心幫我們辦理入住，到了房間果斷再續訂一晚，房間非常乾淨整潔，房間內所有窗簾都是電動的，馬桶是智能的，樓層服務員也非常的親切，每次遇見都向我們打招呼，第二早上很早就去八達嶺長城玩，回來房間已經打掃的很乾凈整潔了，真的很感謝你們！以後有機會再來北京旅遊，我們一定還要來賽特住，在這裏吃的好，住的安心❤給我們這次的北京之旅增添了更多的快樂！