Bryce Canyon Pines

Bryce Pines was okay for a 1 night stop if you're passing through or visiting Bryce Canyon but longer wouldn't be ideal. Check-in closes at 7, which was fine as they left the key and documents at reception for me but when I received an email telling me this it did put me in a tizz. When reception closes that's it. Nothing is open. Even the restaurant was closed and we weren't expecting that as the next sign of life is within the Canyon village itself. The room was clean but dated. The aircon/heater was very loud so we turned it off. The bed was comfy but sagged in the middle and felt much smaller than a normal queen size. We had an issue with the shower in the morning and couldn't figure how to turn it on but reception helped sort that out. But beware the shower is small, I'm only 5'7" and had to squat to fit underneath. There was no hairdryer in the room, I had to use the aircon to dry it. There was no kettle but there was a coffee machine but my partner said it came out a little murky. So all in all, it was okay for a pitstop but make sure you bring snacks.

Really nice lodge,was typical inside I really liked it. The walls are just really thin so you can hear everything from the other rooms..

Comfortable place offering good value and excellent service in a convenient location near the park entrance. Shower could use an upgrade, but does the job. Unfortunately, cable TV was out (provider problem) and restaurant closed for renovation at the time of our one-night stay, but neither was a deal-breaker. Would stay there again.

My family and I recently stayed at the hotel for a night, and while our room stay was satisfactory, the experience after our departure left us immensely disappointed. Unfortunately, my daughter forgot her backpack in the room, and we only realized this several hours after leaving the hotel and being a considerable distance away. Upon contacting the hotel and speaking with the manager, Evan, we were met with a lack of empathy and customer care. Despite being willing to ship the forgotten bag back to us, Evan immediately requested shipping charges without offering any apologies or understanding for the inconvenience caused. I was dismayed by the absence of a proactive approach from the hotel staff; a simple call alerting us about the bag could have resulted in a swift resolution, considering we were nearby for several hours after our departure. The manner in which the situation was handled by the hotel manager, especially the request for shipping charges without any acknowledgment of their oversight, was disappointing. Despite feeling obligated to cover the shipping fees due to the bag's contents, I found this lack of customer service disheartening. While our room stay met our expectations, the post-stay experience marred our overall impression. I hope the hotel can improve its customer service and communication to prevent such inconveniences in the future.

We had a great experience. We lost our key and they were so nice as to give us the next room over for free. Thank you so much! Great service.

Nice roadside motel just outside of Bryce Canyon. Very affordable. Great staff. They provided extra blankets to all guests during an unplanned local power outage. They were very accommodating to us when our plans changed on our reservation. Local restaurant is in the parking lot with great home cooking.

Clean room, parking, restaurant food and service was very good. There was an ******* booking issue the motel was very good to resolve. TY