Premier Inns Concord

The staff is very friendly and all familure faces. It was nice to see Jeff and MD still working the front desk!

Cockroaches crawling around on sink . Carpet looked like huge vomit stain that never got steamed cleaned. Smelled like used baby diapers never thrown away;€

When i checked in sround 10 pm the receptionist took my passport and CC and made a copy of them I really didn't like that i ask him why and he didn't respond , maybe i didn't notice before but when i check in on another hotels they just look at my ID and swipe my card and thats it , ,,,then i went to my room and i pulled the bed cover and it was hairs on the bed and pillow, i called the lobby and explained the situation, the same man showed up with a fresh set of sheets, he was very upset and told me.'' What do you spect this is not the hilton'' i said i know that but i really was hoping for a clean bed , He was upset and told me i can give you your money back and you go find something else, i feel very disappointed but i was tired after a long drive, i help him change the sheets and i leave like that , i have pictures and videos of the room and bed , also was mold ,moho in some areas of the room, never again. One good thing the housekeeping ladies were very nice

Could hear people talking on all sides (thin walls), bathroom door would not close, bathroom was dirty, could smell the soap being used from other rooms showering

It was a cheap easy room, the staff were very friendly and close to food options.

Property was convenient and reasonably priced. We just needed a budget motel for a one night stay and it was just what we needed! Thank you!

Smellly room and everything inside including sheets. No room service. Broken doors

It was ok for what it was. Needed a place last minute and this was economical and made sense. Bathroom door hinge was broken, tube had a paper “fix” and the hot water pipes made a loud noise when turned on at the faucet. Comforter was outdated as well as curtains.

We had no running water for about 3 hours. When we did get water, there was no hot water for another hour and a half. I needed to take a shower. I know they were taking this serious and working on the problem though.