DoubleTree by Hilton Hotel Holland

Amazing time with my family.

The shower in my room was terrible, it took literally 5 min to get hot water. Majority of the ice machines were broken, had to go to different floors for ice. Hot tub was broken, several guests complained about the same thing, room was average at best, facilities need an update. Staff @ the property were excellent

The pool, hot tub & restaurant were awesome, on top of very friendly & helpful staff! Can't wait to come back!

Staff was very friendly at check in. Unfortunately, the room was not what we were expecting. Visible patches in walls/door. Bathroom grout needed a good clean.

There was an issue with gnats in my room. Bought insect spray to get rid of some of them.

Made reservations to stay over night after visiting family. Double tree Inn was advertised as pet friendly. Upon arrival front desk clerk informed me that absolutely no pets were allowed and not particularly helpful in finding another place to stay in her area. Now I am trying to get my $ back as I booked through ******* and they won't refund us until they speak with Double Tree Inn and are unable to get anyone to answer their phone . Customer service???

Mattress was terrible. Hurt my back. Almost asked for different room for 2nd night. No area tourist pamphlets availalbe. No Bible in room. 1st morning breakfast was cold, sausage hard, eggs and potato casserole empty. No hot water for tea. Definitely not worth the money. Lobby sitting area floor was dirty and needed swept. Will not stay at Doubletree Hilton again. I should have asked for partial refund. Stayed 2 night. On the plus side - the employees were pleasant.

Very average property, aged finishes and furnishing. Bathroom in the room had toilet paper on the floor. No cookies were offered at check in.

The carpet in the hallways and elevator was very dirty. Called to ask to get in a little early, we were traveling 4 hours to get there, they said it would be highly unlikely. We were eventually able to get in a little early but I wouldn’t stay at this double tree again