Coral Sea Resort & Casino

Put a blanket in the room, so I can actually chose how I want to sleep and actually have hot showers and decent pillows!!! Had non scary critters in my room. Front desk unable to arrange excursions. Will come back to the country. Unlikely to stay here.

The rooms were sufficient and fine for the two nights I stayed here. The A/C was wonderful!

We stayed in the luxury waterfront villa, it was very nice but a few things were not as they described. First off we had the unit that was closest to the ocean but when you looked straight out of your room what you actually saw is the side of the restaurant, you could also see the ocean but the restaurant being the first thing you see wasn’t ideal. We also were expected a working jacuzzi but it was empty of water and smelled because the lid was closed and with it being hot and humid it smelled bad. I asked the front desk and they said you have to tell them ahead of time if you want to use the jacuzzi, there wasn’t anything on the reservation that told us we needed to notify them beforehand. The villa was very nice and had plenty of room, comfortable bed, beautiful bathroom plus it was very nice to have a fridge. The food at both restaurants was good and there is a ****** but we never went there. Staff was very nice and helpful. It is a nice place that I would stay at again!

Really great hotel. The restaurant is fantastic, food is delicious. The rooms are well equipped with everything you need down to coconut oil for body/hair and great shampoo/conditioner etc. Bed is comfortable, aircon and fan available, strong Wifi. The second time I stayed here the shower was a little dented (handle had come off the tap in the shower and not fixed) - but this is forgiveable because it was still usable, the shower head was great and the whole stay was so relaxing. My only two suggestions: 1) is to make the airport shuttle SBD 100 per party, not per person. Me and my colleague paid SBD 200 even though our rooms were on the same booking under my name and we arrived and left at the same time - just because we had separate rooms. Get a taxi if you're a group and in different rooms. 2) Movie nights in the restaurant area are very loud and it's hard to keep conversation going when Blood Diamond and repeated gunfire noises from the movie is going off in the background 😂

Welcoming and friendly staff. Very helpful as well. Comfortable bed. The restaurant serves beef imported from Australia. The evening concerts can be a little disruptive if one is trying to get to sleep early, but on the other hand are very entertaining if not. The rooms are well maintained. When I was there the pool was undergoing major maintenance and thus unavailable.

During my two stays at this hotel, I encountered a range of issues that left me deeply dissatisfied with my experience. While the first room presented no problems, the same could not be said for the second room, which had an uncleaned shower. However, the primary reason for my one-star rating lies with the hotel's manager, Alan, who consistently demonstrated a lack of honesty throughout my stay. One of the key attractions that initially drew me to this hotel was its advertised pool (as seen in the photo). To my dismay, upon arrival, I discovered that the pool had been under construction for an extended period, a fact noted by other TripAdvisor users. It was particularly frustrating to find that the hotel had not updated its profile to reflect this situation. What compounded my disappoin**ent was that no one informed me about the pool's closure upon my arrival. When I raised my concerns with Alan, he claimed that he had informed me about an alternative hotel pool I could use. This statement was not only false but also left me perplexed as to how I would access this alternative pool. Upon checking out, I uncovered further inconsistencies. It came to my attention that other guests who had shared the same shuttle as me had been provided with a $50 credit. Regrettably, I was never offered such compensation. Only after I inquired about it did the hotel promise to issue a $50 refund to my credit card (as evidenced in the attached photo). However, this promise was later revoked, with the hotel insisting that they could only provide the refund through a wire transfer or Western Union, incurring additional charges on my end. Alan, never provided a refund. Furthermore, the hotel's explanation for the breakfast situation contradicted previous statements. They stated that I had received a free breakfast due to the pool situation, which directly conflicted with the previously mentioned promise of a refund. Alan's signature on the card only added to the confusion. In summary, my stay at this hotel was overshadowed by the ongoing lack of transparency displayed by the manager, unfulfilled promises, and an overall disappointing experience. It is important to note that no one informed me about the pool's closure upon my arrival, compounding the frustration of an already unpleasant stay. I urge prospective travelers to exercise caution and consider these issues before booking a stay at this establishment.

Coral sea used to be a lovely hotel with great amenities - unfortunately the quality has gone significantly down hill. Mould growing on the lamp shades, holes in the walls.. etc. For this particular trip, the entire hotel was booked out as friends were getting married! All of us paying around 350-400 aud per night. Unfortunately we arrived to the pool being empty (for 6 weeks). It was approx 35c every day. There was no prior notice of this. No offer or room upgrades, discounts, no apologies- nothing whatsoever. The staff, including the manager, were nothing but rude and unaccommodating, trying to charge for everything they could wherever possible. A once 4-5 star hotel is now a 3 star hotel at best. They can get away with this because there is limited competition. I advise staying at Heritage Park. Staff there are kind, polite, the rooms are good and the pool is full and functional.

Bad surprise in arriving. No pool because of maintenance and very noisy day. No place in all the aera for spending time without noise ( noisy room too). Without warning by email! I don't recomend this hotel for a few weeks.

Great place, a bit out of the town centre.