We love the Emporio. The staff is absolutely incredible. Our house keeper Lucia is the sweetest, Hugo in the lobby bar is phenomenal, Julien meets us at the entry with a smile and a high five every time he sees us, and Rafael at the pool bar is amazing. They all remember you and treat you like family. The ONLY things that we would change is the noise from the lobby in the evenings until the bar closes at 11 and the volume of the music at the pool from the activities group during the day - you can’t even talk to the person next to you in the pool. But we will always go back because of the staff and the location to Centro and restaurants.
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