The walls in this hotel are paper thin. We were up half the night because we could hear the people in the room next to us talking & laughing. Called the desk multiple times during the night & they said they’d ask them to be quiet, every time I called & said I can still hear them, man at the desk got noticeably more and more annoyed with me. It was so loud that I originally thought it was people hanging out in the hallway but the man at the desk said security went up there & no one was in the hall. I can’t believe I could hear them that loud if they were in their room. They weren’t even like shouting or playing music, just talking loudly & laughing, sounded like they were maybe a little drunk having fun but not insanely rowdy. I just can’t believe how much we could hear them. It was like they were in our bathroom. I eventually gave up & complained at check out the next morning. Woman at the desk said that is a common complaint & there was nothing she could do to reimburse me since I booked through *******. I paid for an extra nice hotel for a relaxing evening away from the kids but would have gotten more sleep if I had stayed home. I’ve never been able to hear people in the room next to me like that in a hotel. Otherwise the hotel is really beautiful & comfortable. If we had quiet neighbors my experience would have been excellent, but they need to add more soundproofing.
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