Stoney Creek Hotel Moline

overall a good stay as expected with stone creek, was a very busy night for them over 400 rooms was booked, only bad is the water system could not keep up and we was unable to use the hot tub or shower in the moring due to jo hot water

We paid for a jacuzzi room and were not able to utilize it due to their being no hot water, we also couldn’t even take a hot shower until right before we left. I could’ve just purchased a standard room for what I got out of this one.

I picked this property because I had heard good reviews-our intention was to come to the property to have a bit of a swim for my son’s birthday- we check in-they want to swim, we go& see small children w/no lifejackets, climbing then jumping off of the walls in the hot tub w/no parental guidance. Once we got into the hot tub, we found several areas of vomit, used Band-Aids, and a lot of garbage around tables. This goes on for several more minutes until I finally I say to the lil guys you’re not supposed to jump in a hot tub it can be dangerous. I felt responsible as me &my husband were the only adults in the area at that time. More kids come up again no parental guidance and they’ve brought balls. Apparently one is supposed to be the watch for small kids but we became targets for the balls I’m guessing because I spoke up and I told the little boys be safe. I was hit more than once in the back of the head/on my chair. My son in the head as well. My young daughter is afraid now, crying because the big kids not letting her jump in (which was very cold) soon my son wishes to even go home he’s also getting bullied. We exit the pool area went upstairs. The AC or heat wouldn’t do anything unless we put it down to 62°. No one could sleep it was so hot or very cold. Key cards stopped working by 6am, tried to make copy to no avail, hot tub was cold the next day, we left early. Breakfast wasn’t terrible, Alexis was awesome checking us in.

We have stayed here a few times and it never disappoints. The staff is great and always ready to help. The beds are comfortable. The rooms are always clean and ready for our stay. We will continue to book here when in the area.

The stay was amazing. I was upset with the fact I specifically mentioned I wanted to use two separate cards, one for the room charge and then another for the accidental fee. Yet the receptionist didn’t understand that and put the full charge on one card. It went over my spending limit on that card and charged me a fee. As to why I wanted to do it separate. But apparently couldn’t?

Nice updates, nice to have a bar in the building. Love the pool for the kids. Always clean and friendly staff.

The hotel room smelled like ****. Elevators weren’t functioning and the pool area wasn’t well taken care of.

Everything was either average to good. The only concern was we seen a few roaches. We stay there often but this was the first time We seen roaches. I will probably stay again but it will be awhile after the roaches lol.

Stoney Creek is a really nice place. They have a lot of immensities plus the lobby bar. When checking in I didn’t know that there’s no daily housekeeping. I asked about this Saturday and was told that I could have it done the next day. Well it’s the next day and another employee said that they do housekeeping every other day. The staff here is friendly but they seem to be a little misinformed. And oddly they are out of candy bars and bottled water. Considering the few cons I would stay here again.