Completely overpriced. The hotel looks great, clean, comfy and the staff were all nice. However the staff seemed to have no training in service management and the service was slow, tardy and all in all horrible. Seems to start at the top as we made comments to management, but did not improve anything other than more “attention”. Some examples; we had to wait 45 minutes for drinks, food in the same order would come at completely different times (1. One of two Drinks, 2. One of two dishes, 3. The second drink would arrive when the first dish was already finished by one of us, then finally 4. The second drink would arrive - this was not a one off). Room service took 1,5 hours(!) after several calls to ask what was going on, and keep in mind; there’s only 30-40 ppl there at full capacity.. the hotel is fairly remote and taxis are hard to come by as per Mykonos. The driver of the hotel is however SUPER friendly and gets a massive shout out! The hotel does look better in pictures (especially from the pool, as there is a road directly in front of the “infinity pool”). The breakfast was good but not great. Spa and massage was very good but of course pricey (as to be expected in Mykonos). There are several other options in Mykonos - especially in the price range they have the audacity to operate in, and will definitely not be coming back to this one. Even more disappointed as we have visited the sister hotel in Santorini - which by the way is amazing.
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