I specifically booked here based on a friends recommendation with high hopes of being able to stay on site with friends and truly enjoy the amenities. Unfortunately, that was not the case.
1. There was no indication when booking that the bowling alley was closed. We found out when we asked and the response was to come back in April.
2. The pool was closed. It was said the pool would be done January however, it doesn’t appear it was and we were told we could use the pool across the street. While I appreciate the offer, it’s uncomfortable to walk across the way in a bathing suit.
3. Our mattress had the spring coming through about 2 inches by our feet. Super unsafe.
I was unable to speak to a manager as I was in a hurry to get back to my kids but this was not the experience I expected from The Meritage.
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