Grand Casino Hotel and Resort

We had a wonderful time during our stay. We were upgraded to a suite for my partners 50th birthday. It was beautiful. The bed was super comfortable. We will be back!

The rooms were spacious and comfortable. The staff provided excellent customer service.

Played for 2 days. Hit very few bonuses. The staff was collecting money on Saturday afternoon. Extremely loud and annoying. Room was nice, sports bar restaurant food was good. Brook the waitress was awesome

This is the second time I have been here. I have friends close buy. Okay I know this sounds weird but the showers are awesome and the rest of the room is as well. I have paid almost as much for so much less in Texas. I don't gamble or drink, but I think this facility is beautiful and the staff are so very nice. Love it!

Very clean, quiet and WOW to the heated indoor/outdoor pool and hot tub. Resort was laid out very nice. We didn’t have time to take advantage of the spa but it looked great. We enjoyed our one night stay. Friendly staff that all seemed to enjoy their jobs which made for a pleasant stay.

Two important pieces of information for the traveler: 1. Eat before you arrive--All restaurants closed by 10PM--no food available for delivery/no pizza delivery within 9 miles (they have a 5 mile delivery zone). 11 PM closure for food on weekend. There is a Whataburger and an IHOP about 15 minutes away. After 11, the wait at Whataburger was 1/2 hour. Door dash closes early and generally won't go that far out (if you can get through). Nothing is around this location. The nearby gas station has a few items. 2.The Hotel charges for additional half day automatically 10 minutes after the 11 AM checkout time. No late checkouts are available. No exceptions. Make sure to have everything out of the room by 11 . The room itself is OK. Very tiny closet, not enough bath towels--ask for towels when you arrive. Instead of a regular door to the bathroom area, they have the popular hanging barn doors. These are nice to look at but somewhat impractical as they bang together every time they are closed and cover the closet area when opened. A recommendation for the Hotel is to remove these and replace them with functional doors that do not bang together. There is a back entrance to the hotel through the parking garage so you do not need to use the valets--tip is to park on the first floor of the garage by the door if you can. From the back entrance door, you make a left (Cafe will be in front of you) and another immediate left to enter the hotel lobby. There is a spa (by appointment) near the lobby and a small pool area on Floor 3. The pool is not lit but there were plenty of towels. Not really a place for kids but open to midnight. The Sports bar has great wait staff and good pizza. The Cafe had a good breakfast--the scramble is recommended. With no line and no arriving guests, the Hotel's policy to automatically charge for an additional half day for a hotel departure at 11:10 was a huge disappointment and marred our stay as we were unable to finish our breakfast at the cafe. Recommend that the hotel change this 10 minute policy, in particular when a minor delay is due to unavoidable slow service in the Cafe.

I enjoyed my stay and slept very well. The room was very spacious and nicely appointed. It had big TV, coffee service, a desk and I think there was a fridge. The bed and pillows very comfortable. The bathroom was big and the shower big too.

Great place to have fun and stay all in one

Great staff