I was shocked at the busted tiles in the shower and the hair on the floor….but then I went to use the hot tub and the condition/cleanliness issues got worse. There were no visible directions to even turn on the jets of the hot tub, the bottom was rust stained and the edges were filthy. The bed was hard and uncomfortable and the walls so thin I could hear every word spoken in the hallway. I booked this hotel due to the typical positive reputation of IHG hotels and for the hot tub. Huge disappointment. Do better!
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